Somebody help me please!! My outlook mail says "(preview)"

Hi,

From the description, you are using the web version of Outlook, correct?

Based on my research, account blocking is to help protect your account from fraud or abuse while some unusual activity is detected. To unblock your account, please follow the instructions in the following link:

http://windows.microsoft.com/en-us/windows/outlook/account-temporarily-blocked

Since this forum is for general questions and feedback related to Outlook desktop version, if you need further assistance regarding this issue, I'd recommend you post a new question to the following forum:

http://answers.microsoft.com/en-us/outlook_com/forum?tab=Threads

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Steve Fan
TechNet Community Support

August 11th, 2015 11:45am

I have changed some security info on my outlook account and it said that it will take 30 days for my account to resume. That would have taken took too long so I decided to cancel the security adjustments. When I logged in back to my outlook email, on the top it said "Outlook Mail (Preview)". I don't know why its there and I want to get rid of it. Please help me, Thanks.
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August 11th, 2015 5:44pm

I have this same problem. Happened after I installed Windows 10. Cannot send mail and use my email 30 times or more a day. This did not help me. I changed my password and still no help. Never had this problem with gmail
  • Edited by Neal W R 11 hours 9 minutes ago
August 13th, 2015 4:15pm

Your account was moved to the new Outlook.com on Office 365 hosting. You can't get rid of it - all accounts are moving this fall and winter.
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August 13th, 2015 4:34pm

Are you using Outlook on the desktop or Outlook on the Web? There is a know issue with Outlook desktop and Windows 10 upgrades that is fixed by running sfc
August 13th, 2015 4:36pm

Outlook web. I just sign into Live mail. But this didn't happen until last night when I upgraded to Windows 10
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August 13th, 2015 5:24pm

Outlook web. I just sign into Live mail. But this didn't happen until last night when I upgraded to Windows 10

It has nothing to do with windows 10. They are in the process of moving outlook.com accounts to the new server - they are supposed to send an email letting you know it's going to be moved a few days before it moves so it doesn't come as a surprise.
August 13th, 2015 7:44pm

I have this same problem. Happened after I installed Windows 10. Cannot send mail and use my email 30 times or more a day. This did not help me. I changed my password and still no help. Never had this problem with gmail
  • Edited by Neal W R Thursday, August 13, 2015 8:23 PM
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August 13th, 2015 8:15pm

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